Get Covered COO 谈如何像管理员工一样管理 AI 智能体
Your AI Agents Need A Chief Operating Officer, Too
Get Covered COO Rick Folgmann 称公司已在逾 300 万套租赁房源上运行 16 个 AI 智能体，主张为每个智能体指定负责人、按工作流设定自主权限并写明规则。他引用 Deloitte 2026 年调查称 23% 企业已至少中等程度使用智能体 AI，74% 预计两年内使用；Gartner 则预测到 2027 年底超过 40% 的智能体 AI 项目将被取消。
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Scaling AI agents requires treating them like employees in regulated roles, with written rules, clearly defined responsibilities and a named human manager accountable for their performance. Guest author Rick Folgmann, COO at Get Covered, tells companies they should start with tasks governed by established rules, adjust autonomy to each workflow’s risks, and regularly review results before expanding agents’ authority.
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来源：Crunchbase News · news.crunchbase.com